Information We Collect

Information you voluntarily provide to us: When you sign up for and use the Services, consult with our customer service team, send us an email, integrate the Services with another website or service (for example, when you choose to login with your social media account with Ten-pachi), or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, as described in our Terms of Service and in this Privacy Policy.

Information we collect automatically: When you use the Services or browse one of our Websites, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies is discussed more below, and in more detail in our Cookie statement below.

This site uses your IP address to help diagnose problems with our server and to administer our site.

This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages.

This site uses page referrer data - that is, information about the page that linked you to this page - to determine to what extent our page is referenced by other resources on the Web.

How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Improve our services and website functionality
• Send you promotional materials (with your consent)

To promote our services to you. We may send promotional emails if you provide your information but don't sign up for our services, or if we believe you might benefit from additional services we offer. You can unsubscribe from promotional emails at any time using the unsubscribe link in each email. We may also use your information to advertise our services or suggest new features that might interest you. For details about our use of cookies and tracking technologies for marketing purposes, and how to opt out, please refer to our Cookie Policy.

To process billing and collect payments from our members. This includes sending you emails, invoices, receipts, payment reminders, and notifications if we need updated payment information. We work with trusted third-party payment processors to handle secure credit card transactions, and we share necessary billing information with these partners to process your orders and payments.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]